General business conditions (GBC)

1. Introductory provisions and definitions

1.1. These general business terms and conditions (hereinafter “terms and conditions”) govern in accordance with the provisions of section 1751 paragraph. 1 of the act no. 89/2012 Coll., the civil code, as amended (hereinafter referred to as the “civil code”) the mutual rights and obligations incurred in the context of or on the basis of the purchase contract concluded between the seller and any other natural person (hereinafter referred to as the “buyer”) through the online shop of the seller.

1.2. The online shop is operated by the seller on the website located at the internet address nekomunatobezalezi.cz (hereinafter referred to as the “website”).

1.3. the Seller:
Zdenek Balhar
ID: 02469081
registered address: velké Karlovice 670, 756 06 velké Karlovice (District: Vsetín)
E-mail: info@nekomunatobezalezi.cz
(hereinafter referred to as “seller”).

1.4. The seller is not a VAT payer.

1.5. These business terms apply to cases where a person who intends to purchase goods from the seller is a consumer (a natural person acting outside the scope of their business activities).

2. User account

2.1. On the basis of the buyer’s registration on the website, the buyer can access the user interface. From its user interface, the buyer can order goods. The buyer can also order goods without registration directly from the web interface of the store.

3. The conclusion of sales contracts

3.1. The presentation of the goods placed in the web interface of the shop is of informative character and the seller is not obliged to conclude a purchase agreement with respect to such of the goods (§ 1732 paragraph. 2 of the civil code).

3.2. For ordering the goods, the buyer fills in an order form in the web interface of the store. The order form contains information about the objednávaném goods, the method of payment of the purchase price, details of the desired method of delivery and information about the costs associated with the delivery of the goods.

3.3. Before sending the order to the seller, the buyer is allowed to check and modify the data entered into the order. The buyer sends the order to the seller by clicking on the button with a clear indication of the obligation of payment (e.g. “Order and pay” or “Order with obligation to pay”).

3.4. The seller shall immediately after receipt of the order the buyer confirms receipt by e-mail, to the e-mail address of the buyer specified in the order.

4. The price of the goods and terms of payment

4.1. Product prices are including all related fees prescribed by law. Prices remain in force for a period of time when they are displayed in the web interface of the store.

4.2. Together with the purchase price the buyer shall pay the seller the costs associated with packaging and delivery of the goods at an agreed rate.

4.3. Purchase price the buyer may pay the methods offered in the interface of the e-shop (online payment gateway Paypercut, or other available methods in the basket).

5. Withdrawal from the purchase agreement (the Return of the goods within 14 days)

5.1. The buyer-consumer is in accordance with the provisions of section 1829 paragraph. 1 of the civil code, the right to withdraw from the purchase agreement within fourteen (14) days from the receipt of the goods.

5.2. Withdrawal from the contract must be sent to the seller within the time limit referred to in the preceding paragraph. For withdrawal from the purchase contract, the buyer may use the sample form provided by the seller (listed below on this page).

5.3. In the case of withdrawal from the contract is a sales contract from the outset. Goods must be returned to the seller within fourteen (14) days from the withdrawal from the contract. If the purchaser withdraws from the purchase contract, the buyer bears the cost of returning the goods to the seller.

5.4. The seller returns the funds received from the buyer within fourteen (14) days from the withdrawal from the purchase contract by the buyer, and that in the same way, which is accepted. However, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods or proves that the goods to the seller posted.

6. Rights arising from defective performance (Claim)

6.1. The rights and obligations of the parties regarding the rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of sections 1914 to 1925, § 2099 to 2117 and sections 2161 to 2174b of the civil code and act no. 634/1992 Coll., on the protection of consumers).

6.2. The seller is liable to the buyer that the goods on receipt does not have defects. The consumer is entitled to exercise the right of defects, which occurs in consumer goods within twenty-four (24) months from the receipt.

6.3. The complaint claimed by the buyer with seller on the e-mail address: info@nekomunatobezalezi.cz.

6.4. The complaint including the removal of defects shall be settled without undue delay, no later than 30 days from the date of the claim, unless the seller and buyer agree on a longer period.

7. Out-of-court resolution of disputes

7.1. To out-of-court settlement of consumer disputes of the purchase contract is appropriate, the Czech trade inspection, based Štěpánská 567/15, 120 00 Praha 2, ID: 000 20 869, internet address: https://www.coi.cz. a Platform for online dispute resolution located at the internet address http://ec.europa.eu/consumers/odr can be used in the resolution of disputes between the seller and the buyer of the purchase contract.

8. Final provisions

8.1. If the relationship of the purchase agreement contains an international element, then the parties agree that the relationship is governed by Czech law.

8.2. These business terms become effective on the date of the launch of the e-shop.

Sample withdrawal form

(Complete this form and send it back by e-mail or by post only in case you want to withdraw from the contract within 14 days of receipt of goods.)